Shipping policy
Shipping Policy
What are my shipping costs?
FREE shipping from €75.00* in Belgium!
Up to €75.00 shipping in Belgium costs €5.00.
Shipments to the Netherlands, Luxembourg & France are always €15.00 unless otherwise indicated.
Can I track my package?
For the time being, you can't track your order via track & trace. If you opt for collection in the store, you will be notified by email as soon as the shipment has arrived in the store.
What is the delivery time?
If you pay for your purchase online immediately (not by bank transfer), your order will be shipped within a maximum of 3 working days, if it takes longer due to unforeseen circumstances, we will keep you informed. For products that have a longer delivery period, this is always stated with the article.
What are the delivery options?
- Delivery at home or at work
- Pick up in our store (PERRON 47 & PERRON 87)
What if I am not at home at the time of delivery?
If you have opted for home delivery, you must sign a receipt for receipt.
Are you not at home? Then the postman puts a note in the mailbox with the address where you can pick up your order. It is best to take the note to the post office. The postman will not leave the package at the front door if you are not there.